Our Services

On Arrival

On arrival at the Emergency Centre, you will be greeted by a receptionist who will collect your particulars.

A registered nurse will be called immediately and they will then take your history and vital signs to determine your triage category.
Patients are seen in order of priority, not in order of arrival.

 Our Services:

  • 24/7 access to onsite x-ray, CT, and pathology services
  • 12 treatment areas, 2 resuscitation bays, dedicated procedure room
  • Direct undercover access for ambulance services
  • Adult and paediatric care

Our Doctors have 24/7 access to on-call Specialists
The Emergency Centre is supported by a full gamut of allied health practitioners including:
Physiotherapy, Speech Pathology, Hand Therapy, Occupational Therapy, Nurse educators in the fields of diabetes, stoma care, asthma and breast/post-natal care.

The nature of emergency medicine and the related design of some areas of the Emergency Centre means that a lack of privacy may be of concern. If you feel that your privacy is being compromised at the time of your visit, please advise staff so that we can try to accommodate your wishes. However, if the EC is busy, there may not be a private consultation room available at that time.

Your Doctor

Your GP will receive a copy of your notes and ancillary investigation results.

If you don’t want this to occur, please advise us of your wishes.

X-rays

If you have X-rays as part of your EC investigations, please remember to take the films with you on your departure.

Any films left at the EC must be collected within four weeks otherwise they are destroyed to protect your privacy.

Follow-Up Calls

An attempt is made by our emergency nursing staff to contact all patients presenting with a new problem the following day to check on the patient’s progress and to receive feedback on their EC experience.

The Toowoomba Private Emergency Centre prides itself on a very high standard of care and follow-up.

Every attempt will be made to find a cause for your problem and initiate the appropriate treatment or referral including close liaison with your GP.
If you have any questions or need further advice on the costs involved, please call the Practice Manager, Narelle Burrows, during business hours on 07 4690 4444

Your Privacy

The nature of emergency medicine and the related design of some areas of the Emergency Centre means that a lack of privacy may be of concern. 

If you feel that your privacy is being compromised at the time of your visit, please advise staff so that we can try to accommodate your wishes. However, if the EC is busy, there may not be a private consultation room available at that time.

Dr Simon Taylor

Dr Simon Taylor

MBBS FACEM FRACGP FARGP GCSpMed

Sport and Exercise Medicine Service

 The Service, run by Dr Simon Taylor, a Fellow of the Australasian College for Emergency Medicine and a Fellow of the Royal Australian College of General Practitioners.

Dr Taylor worked as a specialist Emergency Physician at Toowoomba Hospital from 2003 – 2015 before joining the team at Toowoomba Private Emergency Centre in 2015.

He remains a Senior Lecturer with the University Of Queensland Faculty Of Medicine.

In 2014 Dr Taylor completed a UQ Graduate Certificate in Sports Medicine, and has done weekly consulting sessions in Sports Medicine for the past 2 years. Dr Taylor has particular interest in Concussion Recovery and Exertional Compartment Syndrome.

 The Sport & Exercise Medicine Service (SEMS) will operate on Tuesdays, with appointments available by phoning Toowoomba Private Emergency Centre reception on 4690 4444.

No referral is needed for this.  

Patients will incur an out of pocket gap cost for initial SEMS consultations.

Review visits are bulk billed with a period subject to the Doctor’s discretion.

Our Receptionist can provide more information if needed.